Vehicle services and towing

Vehicle transport and towing is a service unfamiliar to many drivers on Bulgarian roads. This is likely because the need to move a car from point A to point B via a tow truck is rare. While we hope you never face trouble on the road, knowing how to react and who to call makes all the difference when emergencies happen!

What is vehicle recovery and towing?

Vehicle recovery is the process where a roadside assistance team visits your location to transport a car, motorcycle, or commercial vehicle. Once securely loaded onto the tow truck, the vehicle is safely delivered to the destination you specify.

Can a vehicle be repaired on the spot?

Different roadside assistance providers offer various on-site repair services. Most focus on minor, manageable faults that can be resolved quickly. Common roadside fixes include tire changes, oil top-ups, bulb replacements, hose and belt adjustments, battery jump-starts or replacements, and other essential consumables.

Another key service is transporting a damaged or accident-involved vehicle to an auto repair shop of your choice or to our partner facility. In such cases, trying to deliver parts and repair the car on the roadside is neither practical nor cost-effective.

If passengers need to continue their journey, the roadside assistance team can help arrange a taxi or alternative transport. In these instances, passenger transport costs are covered directly by the customer.

Typically, when an incident occurs and you call roadside assistance, you will need to provide your name, exact location, details of the breakdown, and the type of assistance required (on-site repair or towing).

Look for a roadside assistance service that:

– has solid, long-standing experience in the industry;
– offers transparent, competitive rates in Bulgaria;
– employs qualified, skilled technicians;
– responds quickly to your location;
– can support you with all your roadside needs;

What are the rates for towing and roadside assistance services?

– Towing rates vary depending on whether the vehicle is a passenger car, motorcycle, van, or heavy commercial vehicle. Typical rates include:
– for cars: from 30 to 40 BGN;
– for motorcycles: from 30 to 40 BGN;
– for vans/minibuses: from 50 to 60 BGN;
– for SUVs, vans, and pickups: from 40 to 50 BGN;
– for agricultural equipment: from 80 to 150 BGN;
– for forklifts and electric lift trucks: from 80 to 160 BGN;
– for heavy trucks: starting from 100 BGN;